Contact Tervani

How can we help?

Choose the right route for your question. Existing customers can raise a support ticket in the Tervani Portal; for general or new business enquiries, send us a message below.

Send an enquiry Open a support ticket

Get in touch

Find the right contact route

For account-specific or technical issues, a portal ticket helps us identify your service and keep the conversation together.

Existing customers

Technical support

Sign in to the Tervani Portal and open a ticket for hosting, domains, email or other service issues. Include the affected domain, what happened and any error message.

Open a support ticket

Written enquiries

Email us

For general questions, sales and non-urgent support correspondence, email us directly or use the enquiry form on this page.

support@tervani.uk

Company enquiries

Call us

Our telephone number is for company and general enquiries. Technical support is handled through the portal or by email and is not available by telephone.

01476 246 443

Support availability

Send a request when you need to

You can submit a portal ticket or email us at any time. We do not publish fixed telephone support hours; technical support is not provided by phone. Our team reviews requests and replies through the relevant written channel.

For a service problem, please use the portal ticket route so we can find your account and track the issue. Response arrangements for your service are set out in your applicable agreement.

Help us investigate

Tell us the affected domain or service.
Describe what you expected and what happened.
Include any error message and the time it occurred.

Please never send passwords, recovery codes or payment card details in a ticket, email or form.

Check platform status

General enquiries

Send us a message

Use this form for general, sales or partnership questions. For an existing service issue, please open a portal ticket instead.

About Tervani

An independent UK technology company

Tervani Limited provides web infrastructure, business intelligence and digital tools. We work with customers on hosting, domains, website services and related technology needs.

For website migration enquiries, you can also use the dedicated migration form.

Company details

Tervani Limited
Registered in England and Wales
Company number: 17328828
VAT number: GB 529800676

Registered office
82a James Carter Road
Mildenhall, Bury St. Edmunds
England, IP28 7DE

This is our registered office address for correspondence. Please contact us before arranging a visit.